We offer a range of delivery options to suit the products you are purchasing, end-user requirements and the timeframe of when your delivery is required. UK Mainland. UK Highlands and Islands Inc. Northern Ireland. Channel Islands. All prices exclude

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer a range of delivery options to suit the products you are purchasing, end-user requirements and the timeframe of when your delivery is required.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">UK Mainland<table style="box-sizing: border-box; border-collapse: collapse; width: 37%; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-right: calc(63%);"><thead style="box-sizing: border-box;"><tr style="box-sizing: border-box;"><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 52.3324%;">Service</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 19.809%;">Weight</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 27.5793%;">Price</th></tr></thead><tbody style="box-sizing: border-box;"><tr style="box-sizing: border-box; background-color: rgba(0, 0, 0, 0.05);"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 52.3324%;">Post - Non-Recorded* Monday - Friday Only suggested for low-value items</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.809%;">Up to 1kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.5793%;">&#xA3;3.5</td></tr><tr style="box-sizing: border-box;"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 52.3324%;">Standard Monday - Friday Up to 3 working days</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.809%;">Up to 20kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.5793%;">&#xA3;6.20</td></tr><tr style="box-sizing: border-box; background-color: rgba(0, 0, 0, 0.05);"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 52.3324%;">Standard Monday - Friday Up to 3 working days</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.809%;">20-30kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.5793%;">&#xA3;8.00</td></tr><tr style="box-sizing: border-box;"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 52.3324%;">Express** Monday - Friday Next day delivery</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.809%;">Up to 20kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.5793%;">&#xA3;9.45</td></tr><tr style="box-sizing: border-box; background-color: rgba(0, 0, 0, 0.05);"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 52.3324%;">Express** Monday - Friday Next day delivery</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.809%;">20-30kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.5793%;">&#xA3;13</td></tr></tbody></table><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">UK Highlands and Islands&#xA0;Inc. Northern Ireland<table style="box-sizing: border-box; border-collapse: collapse; width: 37%; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-right: calc(63%);"><thead style="box-sizing: border-box;"><tr style="box-sizing: border-box;"><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 53.5343%;">Service</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 19.1431%;">Weight</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 27.2186%;">Price</th></tr></thead><tbody style="box-sizing: border-box;"><tr style="box-sizing: border-box; background-color: rgba(0, 0, 0, 0.05);"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 53.5343%;">Standard Monday - Friday Up to 3 working days</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.1431%;">Up to 5kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.2186%;">&#xA3;10.00</td></tr></tbody></table><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Channel Islands<table style="box-sizing: border-box; border-collapse: collapse; width: 37%; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-right: calc(63%);"><thead style="box-sizing: border-box;"><tr style="box-sizing: border-box;"><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 53.1185%;">Service</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 19.1106%;">Weight</th><th style="box-sizing: border-box; text-align: inherit; padding: 0.75rem; vertical-align: bottom; border-top: 1px solid rgb(222, 226, 230); border-bottom: 2px solid rgb(222, 226, 230); width: 27.6669%;">Price</th></tr></thead><tbody style="box-sizing: border-box;"><tr style="box-sizing: border-box; background-color: rgba(0, 0, 0, 0.05);"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 53.1185%;">Post - Non-Recorded* Monday - Friday Only suggested for low-value items</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.1106%;">Up to 1kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.6669%;">&#xA3;10.00</td></tr><tr style="box-sizing: border-box;"><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 53.1185%;">Standard Monday - Friday Up to 3 working days</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 19.1106%;">Up to 20kg</td><td style="box-sizing: border-box; padding: 0.75rem; vertical-align: top; border-top: 1px solid rgb(222, 226, 230); width: 27.6669%;">&#xA3;20.00</td></tr></tbody></table><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All prices exclude VAT<h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-weight: 500; line-height: 1.2; font-size: 1.2rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id> </h4><h4 style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0.5rem; font-weight: 500; line-height: 1.2; font-size: 1.2rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="bulkpallet-deliveries">Bulk/Pallet Deliveries</h4><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any deliveries over 30kg will need to be manually quoted, please contact us for a quote. <p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*DirekTek cannot be held responsible for the delivery of items sent via a non-recorded service.<p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px !important; color: rgb(73, 80, 87); font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">**Express and Timed services have an order cut off time of 4pm. These services are subject to courier fulfilment, payment processing and security checks.

Services & Pricing

Your order may have been sent in separate packages. Please match up the items from both packages to the delivery note. If an item is missing contact our Customer Service team within 3 days of delivery with your Account Code, Purchase Order, and the m

<h4 id="isPasted">Missing items on delivery</h4>Your order may have been sent in separate packages. Please match up the items from both packages to the delivery note.If an item is missing contact our Customer Service team within 3 days of delivery with your Account Code, Purchase Order, and the missing product code. We will try to resolve the issue for you as quickly as we can. <h4 id="unpacking-your-goods">Unpacking Your Goods</h4>It is important to check all deliveries before acceptance. If your package looks damaged upon delivery please either reject the order when the courier arrives or sign for it as damaged. Any damage must be reported to DirekTek within 3 days of delivery, with images if requested. It is particularly important to check all TV deliveries before acceptance. All TV boxes will have a large label reminding you to check your delivery before the driver leaves. Missed your deliveryThe courier will leave a calling card behind for you to arrange a preferred delivery slot. On average couriers will attempt to re-deliver the parcel 2-3 times. If this is missed again or no contact has been made with the couriers, they will return the parcels back to us. When a parcel is returned to us, please note delivery will not be refunded. Local CollectionsRoyal Mail and selected couriers will take goods to the Post Office or local store for you to collect at your convenience, should you not be at home for the first delivery attempt.If you still require your order, simply raise a new purchase order with us. <h4 id="no-longer-required">No longer required</h4>If you no longer require the goods and your order is preparing for despatch or already in transit, please wait for your order to be delivered before initiating the return procedures with our Customer Service team. <h4 id="faulty-items">Faulty items</h4>If you&#x2019;re having trouble with a product or believe it is defective, please contact Customer Services immediately.

Delivery

Services & Pricing

Troubleshooting