Please ensure your items are eligible for return before completing this form. Please note this is only a return request, please do not send items until you have received an RMA number.
Please ensure all products are securely packed. We suggest using packaging materials such as bubble wrap to prevent any damage when in transit.
Unit 5 Century Point, Halifax Road
High Wycombe, Buckinghamshire
Please ensure the RMA number is clearly displayed on the outer box.
All units must be returned to DirekTek, unless stated otherwise by our Customer Service team.
Please allow up to 3 days for the package to arrive with DirekTek.
We reserve the right to refuse any return. All rejected units will be returned to you and you may be liable for any costs incurred.
RMAs are only valid for 14 days. Returns must be fulfilled within that period.
Feel free to contact us if you cannot find what you are looking for in our help centre. We will be answering you shortly!
Feel free to contact us if you cannot find what you are looking for in our help centre. We will be answering you shortly!Contact us