Backorders

 

The backorder feed is designed to show all outstanding orders, giving you a clearer view for easier order management.

This feed is available daily if/when there are outstanding orders on your account, this lists the orders and product details including:

  • Order Identifiers (Customer Reference & DirekTek Order Number)
  • Product Identifiers (DirekTek SKU & Manufacturer Part Code)
  • Product Information (Manufacturer & Titles)
  • Order Date
  • Quantities Ordered, Delivered & Outstanding

Why is my order outstanding?

An outstanding order is an order which has not shipped. An order can be open for various reasons, such as:

  • Low / No inventory.
  • The orders required delivery date is set in future.
  • Your account is on stop.
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