BackordersUpdated 3 years ago
The backorder feed is designed to show all outstanding orders, giving you a clearer view for easier order management.
This feed is available daily if/when there are outstanding orders on your account, this lists the orders and product details including:
- Order Identifiers (Customer Reference & DirekTek Order Number)
- Product Identifiers (DirekTek SKU & Manufacturer Part Code)
- Product Information (Manufacturer & Titles)
- Order Date
- Quantities Ordered, Delivered & Outstanding
Why is my order outstanding?
An outstanding order is an order which has not shipped. An order can be open for various reasons, such as:
- Low / No inventory.
- The orders required delivery date is set in future.
- Your account is on stop.